DocumentOfficial
Störungsbericht (Postmortem)
A blameless review of an incident: impact, timeline, causes, what went well and actions with owners.
Incident postmortem
Learn from incidents without looking for someone to blame.
- summary and impact (who, how long, how badly)
- the timeline from detection to resolution
- causes with the five whys
- what went well / what didn't / where we got lucky
- actions to tick off
Write it within a few days, while memories are fresh.
This template comes with Flowplan and is in the public domain (CC0). Its content is in German.
Versions
- Version 1 · 12 Nov 2026 · Flowplan ≥ 0.9.4Download