Automatic linksOfficial
Support-Tickets verlinken
“Ticket #12345” becomes a link to the ticket in the help desk – preset for Zendesk, for other systems just change the address.
Link support tickets
One rule:
Ticket #12345orTicket 12345→https://example.zendesk.com/agent/tickets/12345
Replace example with your own subdomain. For other help desks adapt the address, e.g. https://support.example.com/tickets/$1. The word “Ticket” in the pattern keeps every number with # from being linked.
After importing, adapt the address and prefix to your own setup in Settings → Workspace → Automatic links and try them in the tester. Imported rules are added to the existing ones; identical patterns are skipped.
This template comes with Flowplan and is in the public domain (CC0).
Versions
- Version 1 · 12 Nov 2026 · Flowplan ≥ 0.9.4Download